A desk top will always be a better choice then a laptop.

Sometimes, there are difficulties with laptop units due to the constraints of the hardware/operating system required for mobility. Basic entry level laptops are not a replacement for desk top systems. They are subject to heat restraints forcing them to use cooler running chip sets, CD burners and usually lesser quality audio and graphics cards. If you are considering purchasing any computer and especially a laptop, please buy the best you can afford not the special sale item. Look for quality CD burners and high end gaming audio and graphic cards.

Any high end laboratory software program like our Voice Analysis Hydration System (VAHS) is math driven and utilizes high number crunching. High end chips sets like P4's etc work best.

Gaming computers with good CD burners and sound cards should also be considered.

Be sure to plug in the laptop and change the power mode to maximum power when using the Voice Analysis Hydration System. There have been reports where the laptop has gone into the hibernation mode while burning a CD. You want to make sure the power system remains constant and the laptop remains on during the complete session. Go to your computer CONTROL PANNEL and change the default power settings to maximum and turn off screen and drive timers.

Make sure the computer has a minimum of 512MB of Ram or more for XP and at least 1 gig for Vista You have only to watch the TV adds to realize that VISTA has operating problems. We have had a few complaints concerning CD burning problems. A quick Google search concerning Vista CD problems will reveal a host of information. Our VAHS system is a plug and play design. This means our code is complete and relies on the computers operating system to complete the various tasks.

When you purchase a new computer very few sellers take the time to bring your computer's drivers up to date. Their default Vista install does not include the latest drivers that came out after problems were discovered. The newer sound drivers fix the unreliable burning problems.

We are working with an expert to compile a link for downloading driver upgrades. His personal advise is to select HP or Dell as these companies have direct access on their web sites for downloading the necessary driver. Toshiba, Sony etc. are not as user friendly. Please continue to check back to this site for possible upgrades.

Our software uses the burning features built into the Microsoft WindowsXP and Vista operating system and has been extensively tested on multiple configurations.

If you are still having problems burning CD's try the following in sequential order.

1. Ensure you are running WindowsXP Service Pack 2 (Direct X and NetFrame must be brought up to date)
2. Install any updates from Microsoft.
3. Install any updates from your hardware manufacturer.
4. Update any device drivers for your CD-Burner.
5. Remove any other CD-Burning software, especially InCD.
6. Replace your CD-Burner with a USB CD-Burner unit

Right click on the SER Voice Analysis Hydration program logo
Go down menu selection to "PROPERTIES" (if you do not see "PROPERTIES" then you are not running VISTA as the administer)
Gray box appears with 4 tabs
Select "COMPATIBILITY"
Select make program compatible with "XP"
Click "APPLY"
Click "OK"
reboot computer